Politique de remboursement
Shipping and delivery
Shipping usually takes between 1-2 weeks. If your order is taking longer than this, contact us: firstname.lastname@example.org
Shipping/Delivery method: UPS/DPD/DHL
We offer free shipping, free delivery within EU. The payment will be validated within 48h by Art From Future, in order to ensure the artworks availability by the seller.
We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unused, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at email@example.com. If your return is accepted, we’ll send instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
Please note that the costs of return-shipping your product are at your own expense.
You can always contact us for any return question at firstname.lastname@example.org.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like custom artworks (such as special orders or personalized items).
Unfortunately, we cannot accept returns on sale items or gift cards.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.